Velan’s Insurance Eligibility Verification Services Enhance Cash Flow for a Dallas Dental Practice. Get the Full Range of Velan’s RCM Services Now!

Victor Bala
Nov 12 2025
Reading Time: 2 minutes.

CLIENT

A dental practice located in Texas that offers endodontic services from two facilities.

CHALLENGES

Ensuring that the patient is eligible for an appointment prior to their arrival. To accurately update and cross-verify the breakdown of orthodontic benefits.

RESPONSES

Discovered the main points that need to be addressed in order to solve front-end problems. Focused on the issues that resulted in the accurate confirmation of insurance eligibility and benefits for all patients. Providing a client with consistent, value-added statistical analysis.

RESULTS

The percentage of clean claim submissions rose from 58% to 92%. The timely filing of claims within 48 hours results in an increase in cash flow. A 38% increase in the upfront collections from patients.

CLIENT SPEAK

“We are extremely grateful for your partnership and commend the exceptional services you provide.” VELAN evidently endeavors to maintain this standard on a daily basis. I am eager to collaborate with you in order to attain our shared goals.

Victor Bala

Medical & coding

About the Author:

Victor has over a decade of experience in delivering revenue cycle management services to the US healthcare providers. He has a proven track record of accelerating revenue collection by streamlining the billing, coding and AR processes. His team at Velan has been delivering revenue cycle management cycle, appointment scheduling, pre-authorization and credentialing services to physicians, group practices, and hospitals.

He can be reached at [email protected]