A N J Urgent Care Center Raise More Money with Velan’s RCM Services.

Medical Coding and Billing CLIENT

A New Jersey-based urgent care that offers a diverse array of medical services to neonates, adolescents, adults, and geriatric patients. Additionally, it offers X-rays and diagnostic tests.

DIFFICULTIES

Regular backlog in the charge entry and demographic functions. The error rate exceeds 7%. The average number of AR days is 74, with a 39.26% collection percentage.

The percentage of people who fail to verify their eligibility with insurance is alarming. Denials are increasing at an alarming rate.

RESPONSES

The establishment of quality monitoring parameters and effective processes. Upkeep and dissemination of the knowledge base.

RESULTS

There is no backlog in the charge entry and demographic functions. The error rate was reduced to 1%. The average AR days in a four-month period are 32. A collection rate of 62% within a four-month period. Increase in capital flow. Increase in operational efficacy.

CLIENT SPEAK

“Velan has provided exceptional medical billing services and report generation for my office.” Velan’s communication methods have been exceptional; they are highly organized, capable of working independently, and can follow through to guarantee that the task is completed. Velan has consistently demonstrated exceptional performance in numerous capacities and has been eager to provide assistance.